Field notes
Plain-language IT advice
7 IT Mistakes Small Businesses in KL Make (and the Cheap Fixes)
Two decades of telco + software work distilled into the seven traps we see most often in Kuala Lumpur small businesses — and the simplest fixes for each.
Read postWhat a Free IT Health Check Actually Looks Like (the 12 things we check)
We offer a free IT Health Check for KL & Selangor small businesses. Here's exactly what's in it — the 12 things we look at, what counts as 'healthy', and why you'd say yes to a 45-60 minute conversation that costs you nothing.
Read postOutsourced IT vs Hiring In-House: The Math for KL Small Businesses
When does a small business in KL actually need an in-house IT person, and when is outsourced cheaper? Full cost breakdown — salary, EPF, SOCSO, equipment, downtime — with honest 'when to pick which' guidance.
Read postPDPA for Small Businesses in Malaysia: A Non-Lawyer's Guide
A plain-language guide to Malaysia's Personal Data Protection Act for small businesses — what it actually requires, what the 2024 amendments changed, what most KL SMBs already do right, and what genuinely needs fixing.
Read postServer, NAS, or Cloud? A Decision Guide for KL Small Businesses
Four options, real costs, a decision tree, and the choices we actually make for the small businesses we work with — for accounting software, file storage, customer databases, and the awkward middle-ground stuff.
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